Food Service Sector
The importance of food safety in the food service sector, including restaurants cannot be underestimated. Our food service exerts can assist you with food safety system verification, training, incident investigation, risk management and food safety and quality consulting and preparing your company for GFSI certification.
Food Safety System Verification: Food service sector has been in the forefront in the implementation of Good Hygiene Practices (GHP) and food safety management system. An independent third party verification of your GHPs and food safety practices using our proprietary ‘Serve-Rest’ verification protocols will provide assurance to your clients and patrons.
Training: We can provide training to your staff on good hygiene practices, food safety on-site and off-site including ‘Serve-Safe’ training. In addition we can also train your staff on the implementation of GFSI standards.
Incident Investigation: Occurrence of food safety incidents is not uncommon in the restaurant industry. Our food safety experts have years of experience in incident investigation and work with you to tide over any food safety and quality incident.
Risk Management: Risk assessment is important even in the food service sector. Our experts on technical and business risk analysis will be able to conduct detailed risk assessments and provide effective mitigation strategies, using the latest techniques and guidelines, including ISO 31010:2009 Risk Management Risk Assessment Techniques.
GFSI Certification Consulting: Our experts can assist you with the implementation of the GFSI benchmarked schemes, Safe Quality Food (SQF), BRCGS Global Standard for Food. This includes, gap analysis, documentation of procedures and HACCP plan development, and eventually prepare you for the certification audit.
Quality Consulting: In addition to providing customized product safety solutions our experts can also offer solutions to your quality related issues. We develop product specific Quality Management Schemes (PQMS) to effectively manage product quality. Our experts will work with you to identify critical quality parameters from raw material to finished product, including post-manufacturing operations in order to effectively manage them through the product life cycle.
Crisis Management: Crisis situations arise even in companies that are effectively managed. We offer both proactive and reactive solutions to crisis situations. Our proactive solutions include developing a robust and comprehensive food defense/food security plan using the latest techniques available, such as Vulnerability Analysis and Critical Control Point (VACCP), risk analysis, training your staff on food security plan, gap analysis and contamination control techniques.
In crisis situations we can provide professional services to help you manage the situation so that your image does not get tarnished. This includes, incident investigation, developing communication strategies and follow-up after incident management.